We provide our clients with a fully operated Australian based service desk. Our service desk staff consists of individuals that are highly skilled in providing our clients with multi-layer support. Our support staff is trained to support users with all different technical backgrounds; whether the skill set is novice or advanced we can confidentially support both the types.
Our support model revolves around the comfort of users and their overall experience. We aim to put the needs of users first and assure a high standard of support for all clients. The Help desk is available to all its clients 24X7, including public holidays. Associated costs apply*
CONTACTING THE HELPDESK
Before contacting the service desk, please be prepared to provide your company name,
contact details, a detailed description of the issue, and the name of your company’s
designated Primary Contact.